Contact Us

We’re here to help! Whether you have a question about an order, need help with a return, or just want to say hello, feel free to reach out. We typically respond within 1 business day.

Get In Touch

Email: support@lumiapaw.com Phone: +1 604 652 4706

Business Hours: Monday to Friday: 9:00 AM – 6:00 PM Pacific Time (PT) Saturday & Sunday: Closed

Our Address

Lumia Paw 2755 Lougheed Hwy. Suite #523 Port Coquitlam, BC V3B 5Y9 Canada

Business Details

Store name: Lumia Paw Company Address: 2755 Lougheed Hwy. Suite #523, Port Coquitlam, BC V3B 5Y9, Canada

Warehouse Addresses:

• United States:
  • Chino, California — 13955 Central Ave, Chino, CA 91710
  • Cranbury, New Jersey — 20 Haypress Road, Cranbury, NJ 08512
• China:
  • Yiwu, Zhejiang Province (Main China Warehouse)
  • Jinhua, Zhejiang Province
  • Shenzhen, Guangdong Province

Email: support@lumiapaw.com Phone: +1 604 652 4706 Business Hours: Monday to Friday: 9:00 AM to 6:00 PM Pacific Time (PT) Saturday and Sunday: Closed

Response Time

We aim to reply to all emails and phone messages within 1 business day (Monday–Friday). For urgent order issues, please include your order number in your message.

Thank you for shopping with Lumia Paw. We appreciate your support and look forward to assisting you!